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October 6, 2024

IATA Pay new air ticket payment method successfully demonstrated

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The International Air Transport Association (IATA) announced the successful completion of the first “IATA Pay” ticket purchase in a live test environment. The live test was conducted in partnership with ipagoo, a UK-based fintech company, under the UK’s Open Banking framework with IATA Pay pilot airlines, including Cathay Pacific Airways, Scandinavian Airlines and Emirates.

IATA Pay is an industry-supported initiative to develop a new payment option for consumers when purchasing a ticket directly from an airline website. It is made possible by the European Commission’s second Payment Services Directive (PSD2), and the UK’s Open Banking regulation.

These regulations encourage use of so-called debit transactions in which payments are made from the customer’s bank account directly into bank account of the merchant. This method offers an extremely high level of security to both user and recipient and can be instantaneous.

IATA’s role is to develop an industry solution enabling airlines to make this payment option available on their websites.

For airlines, the advantages of IATA PAY are:

  • Cheaper option compared to other alternatives
  • Highly secure
  • Faster cashflow with instant/near instant payment to the merchant
  • Simpler payment process resulting in fewer lost sales.

For consumers the benefits include access to a new, simpler method of payment that is highly secure.

“Today’s consumers, and especially millennials, have expectations of multiple payment options including mobile and peer-to-peer. IATA Pay responds to these expectations. At the same time, airlines are trying to manage significant card payment costs — $8 billion per year and rising. A large part of this cost is incurred in direct purchases from airline websites. One of IATA’s strategic objectives is to support airlines’ financial sustainability including controlling costs,” said IATA’s Senior Vice President of Financial and Distribution Services, Aleksander Popovich.

The CEO, ipagoo, Carlos Sanchez, said: “We are delighted to have completed the first Open Banking live transaction for the airline industry, helping IATA and its member airlines to achieve their goals of operational and financial efficiency. ipagoo’s technology provides a secure, multi-country banking service for IATA. We are at the forefront of development and innovation within the financial industry and committed to helping businesses and their clients take advantage of the opportunities provided by Open Banking.”

IATA is also working with Deutsche Bank on a prototype for Europe (excluding the UK), starting with the German market, which is expected to undergo testing in early 2019.  Following this, IATA will validate the concept with the intention to expand to other regions.


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