Global leader in travel and events solutions, ATPI, has launched its new International Center of Excellence (ICE) in Makati City, strengthening its commitment to world-class, around-the-clock travel management services for clients across the globe.
ICE Manila plays a pivotal role in supporting ATPI’s operations across complex, high-demand sectors such as marine, energy, corporate, and sports travel. These industries require precision, cost efficiency, seamless coordination, and consistently premium service—qualities at the core of ATPI’s expertise.
The center delivers 24/7 travel management solutions to top-tier accounts in key markets including Singapore, Hong Kong, Australia, Greece, France, and Denmark. Equipped with cutting-edge technology and powered by Filipino talent, ICE Manila integrates ATPI’s proprietary platforms—CrewLink for crew rotation logistics and CrewHub, a centralized portal for communication and travel updates.
The facility currently houses 100 seats, with scalable capacity to support growing demand. Services include end-to-end travel management—ticketing and reservations, itinerary planning, post-sales support, real-time traveller tracking, emergency communications, and continuity solutions.
Located in central district of Makati City, ICE Manila offers strategic advantages in accessibility, infrastructure, and compliance with global standards. ATPI is actively hiring experienced travel professionals with expertise in Amadeus, Sabre, BPO operations, corporate travel, and marine coordination.
“ICE Manila is a statement of ATPI’s commitment to service excellence,” said Yvette Araullo, Managing Director of ATPI Philippines. “It reflects our belief in the capabilities of Filipino talent and our readiness to support clients wherever they are in the world. This center will not only enhance our current operations—it will also drive future growth and innovation.”
With the launch of ICE Manila, ATPI reinforces its global position as a forward-thinking travel management leader—blending local expertise, a robust international network, and adaptive solutions for an evolving industry.
